5. Recognise hard work
As this is undoubtedly the busiest time of year, Officers will work harder than usual throughout the festive period. Recognising their extra effort is a nice gesture and will make them more likely to work more shifts with you in the future.
6. Encourage opinions and ideas
With the worker being on the frontline, they have first-hand knowledge of the pressures of the role. It’s great to get their opinions and input on any changes that can be made so they can perform better during peak times.
7. Tailor your working style for the festive season
At Orka, demand always peaks at Christmas time. We find that we need to tailor our working style and approach in a slightly different manner because the demand is considerably higher. Consider building a season-specific strategy. Who knows, this may result in a more effective way of working overall?
8. Develop a fair “time-off” system
Time-off requests combined with the busiest time of year are never ideal, but developing a system that’s as fair as possible makes workers feel like they are treated more fairly. Posting overflow shifts and shifts you’re having a difficult time filling on Orka Works can help you get applications from vetted officers committed to working the requested hours.