Cancellation Policy

Cancellations disrupt the plans of workers and impact the confidence of the Orka Works community. Because of this we apply the below cancellation policy:

Companies may cancel a shift at any time on the Orka Works web platform.

There is no fee to cancel shifts once you have approved a worker (for one or more shifts) with MORE than 72 hours notice.

Cancelling an approved shift within 72 hours of its start time will incur a 12.5% fee.

Cancelling an approved shift within 24 hours of its start time will incur a further 50% of the fee, payable to the approved worker.

If you indicate that the worker is unsatisfactory once on location, the fee may be removed at the discretion of a Orka Works manager.