Key Information Document

This document sets out key information about your relationship with us, including details about pay, holiday entitlement and other benefits.

Further information can be found at https://orka.works/terms-conditions/agency-worker-agreement/
The Employment Agency Standards (EAS) Inspectorate is the government authority responsible for the enforcement of certain agency worker rights. You can raise a concern with them directly on 020 4566 5333 or through the Acas helpline on 0300 123 1100, Monday to Friday, 8am to 6pm.


GENERAL INFORMATION

Name of your employer: Orka Holdings Ltd t/a Orka Works
Type of contract you will be engaged under: Agency Worker Agreement (see below)
Who will be responsible for paying you: Orka Holdings Ltd t/a Orka Works
How often you will be paid: Monthly on first Wednesday of each month
Expected or minimum rate of pay: Statutory Minimum Wage or above
Deductions from your pay required by law: PAYE, National Insurance, Company Pension, Student Loan, Attachment of Earnings Order
Any other deductions or costs from your
pay (to include amounts or how they are
calculated):
N/A
Any fees for goods or services: Instant Pay Service Fee
Holiday entitlement and pay: 12.07% of your hourly rate
Additional benefits: N/A

Name of youremployer:
Orka Holdings Ltd t/a Orka Works

Type of contract you will be engaged under:
Agency Worker Agreement (see below)

Who will be responsible for paying you:
Orka Holdings Ltd t/a Orka Works

How often you will be paid:
Monthly on first Wednesday of each month

Expected or minimum rate of pay:
Statutory Minimum Wage or above

Deductions from your pay required by law:
PAYE, National Insurance, Company Pension, Student Loan, Attachment of Earnings Order

Any other deductions or costs from your pay (to include amounts or how they are calculated):

N/A

Any fees for goods or services:
Instant Pay Service Fee

Holiday entitlement and pay:
12.07% of your hourly rate

Additional benefits:
N/A

EXAMPLE PAY

Example rate of pay: £500 gross Monthly
Deductions from your wage required by law: £51.60 income tax (based on a 1257L wk1/m1 tax code using the England and Northern Ireland tax system)
£20.64 employee national insurance
contribution
Any other deductions or costs from your
wage:
£15.20 worker pension contribution
Any fees for goods or services:
Example net take home pay:
£412.56

Example rate of pay:
£500 gross Monthly

Deductions from your wage required by law:
£51.60 income tax (based on a
1257L wk1/m1 tax code using the England and Northern Ireland tax system)
£20.64 employee national insurance contribution

Any other deductions or costs from your wage:
£15.20 worker pension contribution

Any fees for goods or services:

Example net take home pay:
£412.56

Agency Work Agreement

(this “Agency Worker Agreement”)

Definitions

In this Contract:

the following terms shall have the following meaning unless the context otherwise requires:

1.1 the following terms shall have the following meaning unless the context otherwise requires:

“App”: the mobile application software developed and created by Orka Holdings LTD for users and Clients to view and publish details of opportunities for work including potential Assignments;

“Assignment”: the temporary services to be carried out by you for the Client, as more particularly described in Clause 3 and in the Job Confirmation;

“AWR 2010”: the Agency Workers Regulations 2010 (SI 2010/93);“Breach of Duty”: the breach of any: (i) obligation arising from the express or implied terms of a contract to take reasonable care or exercise reasonable skill in the performance of the contract; or (ii) common law duty to take reasonable care or exercise reasonable skill (but not any stricter duty);

“Business Day”: any day other than: (i) a Saturday, (ii) a Sunday or (iii) any day when the clearing banks in the City of London are not physically open for business;

“Calendar Week”: has the meaning in regulation 7(4) of the AWR 2010;

“Client”: the person, firm, partnership, company or Group company (as the case may be) to whom you are Introduced or supplied;

“Conduct Regulations 2003”: the Conduct of Employment Agencies and Employment Business Regulations 2003 (SI 2003/3319);

“Confidential Information”: any information in any form or medium obtained by or on behalf of one Party from or on behalf of the other Party in relation to this Contract which is expressly marked as confidential or which a reasonable person would reasonably consider to be confidential, whether disclosed or obtained before, on or after the date of this Contract, together with any reproductions of such information or any part of such information;

“Contract”: this Agency Worker Agreement and any document referred to in this Agency Worker Agreement;

“Engage”: your employment or engagement by a Client or other person firm or company whether directly or indirectly through any other employment business other than through ourselves (whether for a definite or indefinite period) as a direct result of any Introduction or Assignment and the term “Engaged” shall be construed accordingly;

“Introduce”: the provision of information to any Client by us in any format as the Client may from time to time require which identifies you, and “Introduction” and “Introduced” shall be construed accordingly;

“Job Confirmation”: written confirmation of the details of a particular Assignment which we provide to you via the App on acceptance of that Assignment by you;

“Liability”: liability in or for breach of contract, Breach of Duty, torts (including negligence and intentional torts), deliberate breach (including deliberate personal repudiatory breach), misrepresentation, restitution or any other cause of action whatsoever relating to or arising under or in connection with this Contract, including liability expressly provided for under this Contract or arising by reason of the invalidity or unenforceability of any term of this Contract (and, for the purposes of this definition, all references to “this Contract” shall be deemed to include any collateral contract);

“Modulr”: the payment company Modulr Finance Limited, company number 09897957;

“Modulr Payment Services”: the payment services provided by Modulr;

“Orka Holdings”: means any company which is a subsidiary or holding company of OW, in each within section 1159 of the Companies Act 2006;

“Orka Holdings”: Orka Holdings Ltd, incorporated and registered in England and Wales with company number 15557230 whose registered office is at Vanguard House Merchants Quay, Salford Quays, Manchester, England, M50 3ST;

“Other Qualifying Period Payment”: any remuneration payable to you (other than the Qualifying Period Rate of Pay), which is not excluded by virtue of regulation 6 of the AWR 2010, such as any overtime, shift premium, commission or any bonus, incentive or rewards which are directly attributable to the amount or quality of your work and is not linked to a financial participation scheme (as defined by the AWR 2010);

“OW”, “we”, “us” or “our”: Orka Holdings Ltd, incorporated and registered in England and Wales with company number 15557230 whose registered office is at Vanguard House Merchants Quay, Salford Quays, Manchester, England, M50 3ST;

“Party”: either of us or you, and “Parties” shall mean both of us;

“Payment Procedure”: our policy outlining the various methods by which you will be paid in respect of an Assignment;

“Qualifying Period Rate of Pay”: the rate of pay that will be paid to you on completion of the Qualifying Period, if this rate is higher than the Rate of Pay. Such rate will be paid for each hour worked thereafter during an Assignment (to the nearest quarter hour) weekly in arrears, subject to any deductions that we are required to make by law and to any deductions that you specifically agree can be made;

“Qualifying Period”: 12 continuous Calendar Weeks, as defined in regulation 7 of the AWR 2010, subject to regulations 8 and 9 of the AWR 2010;

“Rate of Pay”: the rate of pay that will be paid to you prior to completion of the Qualifying Period. Such rate will be paid for each hour worked during an Assignment (to the nearest quarter hour) weekly in arrears, subject to any deductions that we are required to make by law and to any deductions which you specifically agree can be made;

“Relevant Period”: has the meaning set out in regulation 10(5) and (6) of the Conduct Regulations 2003;

“Relevant Terms and Conditions”: the relevant terms and conditions as defined in regulation 6 of the AWR 2010 that apply once you have completed the Qualifying Period;

“Required Assignment Information”: shall have the meaning set out at Clause 3.3;

“Smart Staffing Introduction Fee”: a fee payable by the Client to us in the circumstances set out in Clause 4;

“Temporary Work Agency”: has the meaning set out in regulation 4(1) of the AWR 2010;

“User”, “you” or “your”: the party whose services are to be supplied to the Client, who has entered into an agreement with us for access to the App;

“Vulnerable Person”: shall have the meaning set out in regulation 2 of the Conduct Regulations 2003;

“WTR 1998”: the Working Time Regulations 1998 (SI 1988/1833); and

references to “Clauses” are to clauses of this Contract;

1.2 the headings are inserted for convenience only and shall not affect the construction or interpretation of this Contract;

1.3 a “person” includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);

1.4 a reference to a Party includes its personal representatives, successors or permitted assigns;

1.5 words imparting the singular shall include the plural and vice versa. Words imparting a gender shall include the other gender and the neutral and references to persons shall include an individual, company, corporation, firm, partnership, trust, association, government or local authority department or other authority or body (whether corporate or unincorporated);

1.6 a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted;

1.7 any phrase introduced by the terms “including”, “include”, “in particular” or any similar expression, shall be construed as illustrative and shall not limit the sense of the words preceding or following those terms; and

1.8 a reference to “writing” or “written” includes in electronic form and similar means of communication (except under Clause 16).

2. Contract

2.1 The terms of this Contract constitute the entire agreement between you and us for the supply of services to the Client and will govern all Assignments undertaken by you. No contract or mutuality of obligation shall exist between you and us between Assignments.

2.2 By clicking “submit” you agree to the terms of this Contract and that such terms will govern all Assignments undertaken by you. If you do not agree to the terms of this Contract you must not undertake an Assignment.

2.3 In the event of a conflict between this Agency Worker Agreement and the Job Confirmation, then the Job Confirmation shall prevail over this Agency Worker Agreement.

2.4 For the avoidance of doubt, this Contract constitutes a contract for services and not a contract of employment or a contract of service between us and you or between you and any Client.

2.5 For the purposes of the Conduct Regulations 2003, we act as an employment business in relation to the Introduction and supply of you to Clients.

2.6 Any contract is subject to a 12 week probation period or, where applicable, the completion of BS7858 screening – which ever is the longer period.

2.7 The contract is deemed breached should you not be dressed in the uniform, or equipped with the PPE required to undertake the assignment, as specified on the job by the Client.

3. Assignments

3.6 We will endeavour to obtain suitable Assignments for you to perform. We are not obliged to offer an Assignment to you and you are not obliged to accept any Assignment offered by us.

3.7 You acknowledge that the nature of temporary work means that there may be periods when no suitable work is available. You agree that we shall determine the suitability of any potential work for an Assignment and that we will not be Liable to you in the event that we fail to offer you any Assignments.

3.8 Except as provided below, at the same time as an Assignment is listed on the App, we shall seek to ensure that you are able to access the following information via the App (the “Required Assignment Information”):

3.8.1 the identity of the Client, and if applicable, the nature of its business;

3.8.2 the date the Assignment is to commence and the duration, or likely duration of the Assignment;

3.8.3 the position which the Client seeks to fill, including the type of work you would be required to do in that position, the location at which you would be required to work, and the hours during which you would be required to work;

3.8.4 the Rate of Pay and any expenses payable by, or to you;

3.8.5 any risk to health and safety known to the Client in relation to the Assignment and the steps the Client has taken to prevent or control such risks; and

3.8.6 the experience, training, qualifications and any authorisation which the Client considers are necessary or which are required by law or a professional body for you to possess in order to carry out the Assignment.

3.9 Where the Required Assignment Information is not given in paper form or by electronic means, we shall confirm it in writing or electronically as soon as possible and in any event no later than the end of the third Business Day following the day on which the Assignment was offered to you.

3.10 Unless you request otherwise, the requirements of Clause 3.3 will not apply where you are being Introduced or supplied to the Client to work in the same position as one in which you have previously been supplied within the previous five Business Days and the Required Assignment Information (with the exception of the date or likely duration of the Assignment) is the same as that already given to you.

3.11 Subject to Clause 3.5 and Clause 3.7, where the Assignment is intended to last for five consecutive Business Days or less, and the Required Assignment Information has previously been given to you and remains unchanged, we shall provide written confirmation of the identity of the Client and the likely duration of the Assignment.

3.12 Where the provisions of Clause 3.6 have been met but the Assignment extends beyond the intended five consecutive Business Day period, we shall provide the remaining Required Assignment Information to you in paper or electronic form within eight Business Days of the start of the Assignment or, if it is sooner, by the end of the Assignment.

3.13 If you have completed the Qualifying Period on the start date of the relevant Assignment or complete the Qualifying Period during the relevant Assignment, you will be informed of the Qualifying Period Rate of Pay (if different from the Rate of Pay), together with the Other Qualifying Period Payments and the other Relevant Terms and Conditions to which you will then become entitled under the AWR 2010.

3.14 If you do not receive the Relevant Terms and Conditions on completion of the Qualifying Period, you may raise this in writing with us. We will, within 28 days of receiving your request, provide you with a written statement setting out:

3.14.1 relevant information relating to the basic work and employment conditions of the workers of the Client;

3.14.2 the factors that we considered when determining such basic work and employment conditions; and

3.14.3 where we seek to rely on regulation 5(3) of the AWR 2010, relevant information which:

3.14.4 explains the basis on which it is considered that an individual is a comparable employee; and

3.13.5 describes the basic work and employment conditions which apply to that employee.

3.15 Once you have found an Assignment that you are interested in, you may either apply for an Assignment, or contact a Client directly via our live chat function by selecting the appropriate button on the App. It will then be the Client’s discretion whether you are accepted for that Assignment. If the Client accepts you for an Assignment you will be notified via the App. Your application for an Assignment shall constitute an offer to enter into an individual Assignment and your receipt of a notification of the Client’s consent for you to perform such service shall be constituted as acceptance of such an offer and a legally binding contract shall be entered into between us and you for performance of the individual Assignment on the basis of this Contract.

3.16 You acknowledge that we shall have no Liability (subject to Clause 12.2) if a Client either removes an Assignment from the App, or cancels or terminates the Assignment before it commences or during the provision of your services.

4. Temporary to permanent

4.1 You acknowledge that we will be entitled to charge the Client the Smart Staffing Introduction Fee where:

4.1.1 the Client Engages you within the Relevant Period; or

4.1.2 the Client introduces you to a third party (other than another employment business) who subsequently Engages you within the Relevant Period.

4.2 The Smart Staffing Introduction Fee will not be payable in the circumstances described in Clause 4.1.1 if the Client agrees to extend the period of the Assignment for a specified period at the end of which you may be Engaged by the Client without further charge.

5. Temporary worker’s obligations

5.1 You are not obliged to accept any Assignment offered by us. If you apply for, or accept an Assignment, you shall:

5.1.1 co-operate with the Client’s reasonable instructions and accept the direction, supervision and control of any responsible person in the Client’s organisation;

5.1.2 observe all relevant rules and regulations of the Client’s organisation (including those relating to normal hours of work) of which you are informed or of which you should be reasonably aware;

5.1.3 co-operate with us and any Clients (as may be required) in the completion and renewal of all mandatory checks, including in relation to your right to work in the United Kingdom;

5.1.4 where the Assignment involves working with any Vulnerable Person, provide the us with copies of any relevant qualifications or authorisations including an up-to-date Disclosure and Barring Service certificate and two references which are from persons who are not related to you;

5.1.5 take all reasonable steps to safeguard your own health and safety and that of any other person who may be present or be affected by your actions on the Assignment and comply with the health and safety policies of the Client;

5.1.6 not engage in any conduct detrimental to our interests or the interests of the Client;

5.1.7 comply with all relevant statutes, laws, regulations and codes of practice (from time to time in force) in the performance of the Assignment and applicable to the Client’s business, including without limitation, any equal opportunities or non-harassment policies.

5.2 You undertake that, if you accept any Assignment offered by us, you will, as soon as possible before each such Assignment starts, during each Assignment (as appropriate) and at any time at our request:

5.2.1inform us of any Calendar Weeks whether before the date of commencement of the relevant Assignment or during the relevant Assignment in which you have already worked in the same or a similar role with the Client via any third party;

5.2.2 provide us with all the details of such work, including (without limitation) details of when, where and the period(s) during which such work was undertaken, the role performed and any other details requested by us;

5.2.3 inform us if before the date of the commencement of the relevant Assignment you have already:

a) completed two or more assignments with the Client;

b) completed at least one assignment with the Client and one or more assignments with a member of the Client’s Group; or

c) worked in more than two roles during an assignment with the Client and on at least two occasions has worked in a role that was not the same role as the previous role:

5.2.4 accurately clock in and out of work on any Assignment using the App;

5.2.5 ensure that you accurately compete your time sheets and submit the same to us via the App by no later than 17:00 hrs on the Monday following any week during which you worked on an Assignment.

5.3 If you are unable for any reason to attend work during the course of an Assignment, you, should first inform the Client and ourselves via the App at least one hour before your normal start time to enable alternative arrangements to be made. If this is not possible, you, or someone on your behalf, should inform the Client first and then inform us as soon as it is possible for you to do so.

5.4 If, either before or during the course of an Assignment, you become aware of any reason why you may not be suitable for an Assignment, you must inform us without delay.

6. Remuneration

6.1 Subject to you submitting properly authorised and accurate time sheets via the App in accordance with Clause 7, we shall pay you the Rate of Pay until you complete the Qualifying Period.

6.2 Subject to you submitting properly authorised and correct time sheets via the App in accordance with Clause 7, if you have completed the Qualifying Period on the start date of the relevant Assignment or following completion of the Qualifying Period during the relevant Assignment, we shall pay to you:

6.2.1 the Qualifying Period Rate of Pay; and

6.2.2 the Other Qualifying Period Payments,

which will be set out in the relevant Job Confirmation Form.

6.3 Subject to any applicable statutory entitlement and subject to Clause 8 and Clause 9, you are not entitled to receive payment from us or the Client for time not spent working on the Assignment, whether in respect of holidays, illness or absence for any other reason, unless otherwise agreed.

7. Time sheets and other working hours

7.1 You must accurately complete and submit all time sheets to us via the App by no later than 17:00 hrs on the Monday following any week during which you worked on an Assignment.

7.2 Subject to Clause 7.1 and Clause 7.3, we shall pay you for all hours worked in accordance with our Payment Procedure and regardless of whether we have received payment from the Client for those hours. If payments are made to you by a relevant Client via the Modulr Payment Services, you agree to be bound by any terms and conditions that are put in place by Modulr and amended from time to time. As a fee-collecting agent, Modulr, will collect payment from the relevant Client and then pass it on to you.

7.3 If you fail to submit a properly authorised time sheet, any payment due to you may be delayed while we investigate (in a timely manner) what hours, if any, were worked by you. We will not pay you for hours not worked.

7.4 For the avoidance of doubt and for the purposes of the WTR 1998, your working time shall only consist of those periods during which you are carrying out activities or duties for the Client as part of the Assignment. Time spent travelling to the Client’s premises (with the exception of time spent travelling between two or more premises of the Client), lunch breaks and other rest breaks shall not count as part of your working time for these purposes. This Clause 7.4 is subject to our obligation to provide you with the Relevant Terms and Conditions on completion of the Qualifying Period.

7.5 You acknowledge and accept that it could be a criminal offence under the Fraud Act 2006 to falsify any time sheet, for example by claiming payment for hours that were not actually worked.

7.6 When submitting your time sheets via the App you must also inform us of all other working time that you spend working elsewhere during any week when you work on any Assignment for us. We need this information to allow us to monitor your working time in accordance with the requirements of WTR 1998.

8. Annual leave

8.7 Subject to Clause 8.2, you are entitled to the equivalent of 5.6 weeks’ paid holiday during each holiday year (including all bank holiday entitlements), calculated in accordance with and paid in proportion to the number of hours that you work on any Assignment during the holiday year. Our holiday year runs between 1 January and 31 December. If an Assignment starts or finishes part way through the holiday year, your holiday entitlement during that year shall be calculated on a pro-rata basis.

8.8 On completion of the Qualifying Period, you may be entitled to paid or unpaid annual leave in addition to your entitlement under Clause 8.1. In those circumstances, we will inform you in the relevant Job Confirmation Form of any such entitlement, the date from which such entitlement will commence and how payment for such entitlement accrues.

8.9 All entitlement to annual leave must be taken during the course of the holiday year in which it accrues and no untaken holiday can be carried forward to the next holiday year, save as required by law.

8.10 You should give at least four weeks’ notice of any proposed holiday dates and these must be agreed by us in writing in advance.

8.11 Subject to Clause 8.2, in the course of any Assignment during your first holiday year, you will be entitled to request leave at the rate of one-twelfth of your total annual holiday entitlement during each month of the holiday year.

8.12 Where a bank holiday or other public holiday falls during an Assignment and you would ordinarily work on that day then, subject to you having accrued entitlement for payment for leave, that day shall count as part of your paid annual leave entitlement.

8.13 At the end of the Assignment you shall be entitled to be paid in lieu of all accrued but untaken holiday for the holiday year in which the Assignment ceases.

8.14 If you have taken more holiday than your accrued entitlement at the end of the Assignment, we shall be entitled to deduct the appropriate amount from any further payments that become due to you.

9. Sickness absence

9.1 If you satisfy the qualifying conditions laid down by law, you may be entitled to receive Statutory Sick Pay (SSP) at the prevailing rate in respect of any period of sickness or injury during the Assignment. You will not be entitled to any other payments during such period.

9.2 During the first seven days of any sickness absence you must contact us and the Client, either through the App or by telephone, to self-certify such sickness absence For any period of incapacity due to sickness or injury which lasts for seven consecutive days or more, a doctor’s certificate (a “statement of fitness for work”) stating the reason for absence must be obtained at your own cost and supplied to us and the Client. Further certificates must be obtained if the absence continues for longer than the period of the original certificate. If you are certified as “fit for work” we, you and the Client will discuss any additional measures that may be needed to facilitate your return to work. If appropriate measures cannot be taken, we may terminate the Assignment or keep you on sick leave whilst we will set a further date to review the situation.

9.3 Your qualifying days for SSP purposes are Mondays to Saturdays.

10. Warranties

10.1 You warrant that:

10.1.1 the information supplied to us about you is correct;

10.1.2 you have the experience, training, qualifications and any authorisation which the Client considers are necessary or which are required by law or by any professional body for you to possess in order to perform any Assignment;

10.1.3 you have a valid SIA licence (if necessary), and that such licence is valid from the commencement of and during an Assignment and you understand that if for any reason your SIA licence is revoked during an Assignment, you may not be entitled to any payment from a Client for the Assignment from the point that your licence is revoked;

10.1.4 you are not prevented by any other agreement, arrangement, restriction (including, without limitation, a restriction in favour of any employment agency, employment business or client) or any other reason, from fulfilling your obligations under this agreement; and

10.1.5 you have valid and subsisting leave to enter and remain in the United Kingdom for the duration of this agreement and are not (in relation to such leave) subject to any conditions which may preclude or have an adverse effect on the Assignment.

11. Termination

11.1 We, the Client, or you may terminate an Assignment at any time without prior notice or Liability (subject to Clause 12.2).

11.2 You acknowledge that the continuation of an Assignment is subject to and dependent on the continuation of the agreement entered into between us and the Client. If that agreement is terminated for any reason, the Assignment shall cease with immediate effect without Liability to you, except for payment for work done up to the date of termination of the Assignment.

11.3 Unless exceptional circumstances apply, your failure to inform the Client or us of your inability to attend work as required by Clause 5.3 will be treated as termination of the Assignment by you.

11.4 If you are absent during the course of an Assignment and the Assignment has not otherwise been terminated, we will be entitled to terminate the Assignment in accordance with Clause 11.1 if the work to which you were assigned is no longer available.

11.5 Termination (or expiry) of the agreement between us and you granting you access to the App, howsoever arising, shall automatically terminate all Assignments in force as at the date of such termination (or expiry); all ongoing Assignments as at the date of such termination shall terminate with immediate effect, and termination of such Assignments shall in any event be subject to the terms of our Cancellation Policy.

11.6 The termination of any Assignment shall not affect any other Assignment, or the agreement between us and you granting you access to the App.

12. Limitation of Liability

12.1 This Clause 12 prevails over all of this Contract and sets forth our entire Liability, and your sole and exclusive remedies, in respect of:

12.1.1 performance, non-performance, purported performance, delay in performance or mis-performance of this Contract or any services in connection with this Contract; or

12.1.2 otherwise in relation to this Contract or entering into this Contract.

12.2 Neither Party excludes or limits its Liability for:

12.2.1 its fraud; or

12.2.2 death or personal injury caused by its Breach of Duty; or

12.2.3 any breach of the obligations implied by Section 2 of the Supply of Goods and Services Act 1982; or

12.2.4 any other Liability which cannot be excluded or limited by Applicable law.

12.3 Subject to Clause 12.2, and other than any Liability arising pursuant to this Contract, we do not accept, and we hereby exclude, any Liability for Breach of Duty.

12.4 Subject to Clause 12.2, we shall not have any Liability in respect of any:

12.4.1 indirect or consequential losses, damages, costs or expenses;

12.4.2 loss of actual or anticipated profits;

12.4.3 loss of contracts;

12.4.4 loss of use of money;

12.4.5 loss of anticipated savings;

12.4.6 loss of revenue;

12.4.7 loss of goodwill;

12.4.8 loss of reputation;

12.4.9 loss of business;

12.4.10 ex gratia payments;

12.4.11 loss of operation time;

12.4.12 loss of opportunity;

12.4.13 loss caused by the diminution in value of any asset; or

12.4.14 loss of, damage to, or corruption of, data;

whether or not such losses were reasonably foreseeable or we or our agents or contractors had been advised of the possibility of such losses being incurred. For the avoidance of doubt, Clauses 12.4.1 to 12.4.14 (inclusive) of this Clause 12.4 apply whether such losses are direct, indirect, consequential or otherwise.

12.5 Subject to Clause 12.2, our total aggregate Liability arising out of or in connection with all claims in aggregate (including warranty claims and losses relating to the breach of warranty) shall be limited to £500,000.

12.6 The limitation of Liability under Clause 12.5 has effect in relation both to any Liability expressly provided for under this Contract and to any Liability arising by reason of the invalidity or unenforceability of any term of this Contract.

12.7 You acknowledge and accept that we only make the Assignment available on the express condition that we will not be responsible, nor, subject to Clause 12.2, shall we have any Liability, directly or indirectly, for any act or omission of you, your affiliates or your or their employees, agents, contractors or customers or any third party.

13. Confidentiality

13.8 Each Party shall keep the other Party’s Confidential Information confidential and shall not:

13.8.1 use such Confidential Information except for the purpose of exercising or performing its rights and obligations under this Contract; or

13.8.2 disclose such Confidential Information in whole or in part to any third party, except as expressly permitted by this Clause 13;

Each Party shall use adequate procedures and security measures to protect the other Party’s Confidential Information from inadvertent disclosure or release to unauthorised persons.

13.9 A Party may disclose the other Party’s Confidential Information to those of its employees, agents and subcontractors who need to know such Confidential Information provided that:

13.9.1 it informs such employees, agents and subcontractors of the confidential nature of the Confidential Information before disclosure; and

13.9.2 it does so subject to obligations equivalent to those set out in this Clause 13.

13.10 A Party may disclose the Confidential Information of the other Party to the extent such Confidential information is required to be disclosed by law, by any governmental or other regulatory authority or by a court or other authority of competent jurisdiction provided that, to the extent it is legally permitted to do so, it gives the other Party as much notice of such disclosure as possible and, where notice of disclosure is not prohibited and is given in accordance with this Clause 13.3, it takes into account the reasonable requests of the other Party in relation to the content of such disclosure.

13.11 The obligations of confidentiality in this Clause 13 shall not extent to any matter which either Party can show:

13.11.1 is in, or has become part of, the public domain other than as a result of a breach of the confidentiality obligations of this Contract; or

13.11.2 was independently developed by it; or

13.11.3 was independently disclosed to it by a third party entitled to disclose the same; or

13.11.4 was in its written records prior to receipt.

13.2 Each Party reserves all rights in its Confidential Information. No rights or obligations in respect of a Party’s Confidential Information other than those expressly stated in this Contract are granted to the other Party, or to be implied from this Contract.

13.13 On termination of this Contract, each Party shall:

13.13.1 return to the other Party all documents and materials (and any copies) containing, reflecting, incorporating or based on the other Party’s Confidential Information;

13.13.2 erase all the other Party’s Confidential Information from its computer systems (to the extent possible); and

13.13.3 certify in writing to the other Party that it has complied with the requirements of this Clause 13.6, provided that a recipient Party may retain documents and materials containing, reflecting, incorporating or based on the other Party’s Confidential Information to the extent required by law or any applicable governmental or regulatory authority. The provisions of this Clause 13 shall continue to apply to any such documents and materials retained by a recipient Party following termination of this Contract for any reason.

13.14 The provisions of this Clause 13 shall continue to apply after termination of this Contract.

14. Data protection

Please see our Privacy and Cookies Policy which forms part of this Contract.

15. Pensions

We will comply with our auto-enrolment obligations (if any) as required by the Pensions Act 2008 and associated legislation.

16. Notices

16.15 Any notice given to either Party under or in connection with this Contract shall be in writing, addressed to the relevant Party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that Party may have specified to the other Party in writing, and shall be delivered personally, sent by pre-paid first class post, recorded delivery, commercial courier or sent by email.

16.16 A notice shall be deemed to have been received: if delivered personally, when left at the address referred to in Clause 16.1; if sent by pre-paid first class post or recorded delivery, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by email, at the time of transmission.

16.17 The provisions of Clause 16 shall not apply to the service of any proceedings or other documents in any legal action.

17. Assignment

You may not assign, transfer, charge or otherwise encumber, create any trust over, or deal in any manner with, this Contract or any right, benefit or interest under it, nor transfer, novate or sub-contract any of your obligations under it, without our prior written consent (such consent not to be unreasonably withheld or delayed).

18. Severance

18.1 If any court or competent authority finds that any provision of this Contract (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Contract shall not be affected.

18.2 If any invalid, unenforceable or illegal provision of this Contract would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

19. Waiver

A waiver of any right or remedy under this Contract is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a Party to exercise any right or remedy provided under this Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.

20. Third party rights

20.1 Subject to Clause 20.2, no term of this Contract shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by any person who is not a Party.

20.2 The Parties intend that any right conferred upon OW under this Contract shall be enforceable by any company within the Orka Holdings pursuant to and in accordance with the Contracts (Rights of Third Parties) Act 1999.

21. Variation

We may change this Contract at any time by sending you an email with details of the change or notifying you of a change when you next start the App. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the App. If you do not agree with the changes, you may terminate this Contract in accordance with Clause 11.

22. No partnership

Nothing in this Contract shall constitute a partnership or employment or agency relationship between the Parties.

23. Counterparts

This Contract may be executed in several counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same document.24. Governing law and jurisdiction

24.1 This Contract and any dispute or claim arising out of or in connection with it or its subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England.

24.2 The Parties irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Contract or its subject matter.

Declaration

You acknowledge and agree that nothing in, or arising out of, this Contract, or in connection with the supply of services on our behalf shall create a contract of employment between us.

You are engaged as a worker (and will be deemed to be an agency worker for the purposes of regulation 3 of the AWR 2010) with the express and common understanding that there shall not be any continuing mutuality of obligation between us when you are not engaged on an Assignment on our behalf.

We also recognise and accept that we shall not have any control over your activities between Assignments and during any Assignments the Client will have day to day control and responsibility for your work.

By signing you agree that these terms shall apply to each Assignment you undertake and you will be legally bound by the them.